Privacy Policy
Last updated: May 9, 2025
At GetShipKit, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our SaaS boilerplate solution.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you:
1.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Billing information
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
1.2 Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2. How We Use Your Information
GetShipKit uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To process payments and prevent fraudulent transactions
3. Data Storage and Security
The security of your data is important to us. We use commercially acceptable means to protect your Personal Data, including advanced encryption and secure database technologies. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your data is stored on secure servers hosted by our trusted cloud providers. Data is backed up regularly and protected by industry-standard security measures.
4. Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.1 Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
4.2 Payments
We provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g., payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update or delete the information we have on you
- The right of rectification (to correct information)
- The right to object (to processing of your data)
- The right of restriction (to restrict processing)
- The right to data portability (to receive a copy of your data)
- The right to withdraw consent
6. Cookies Policy
Cookies are small pieces of data stored on your device. We use cookies to collect information and improve our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We use both session cookies and persistent cookies for the purposes set out below:
- Essential Cookies: For the operation of our service
- Functionality Cookies: To remember choices you make
- Analytics Cookies: To understand how you use our service
7. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.